SHIPPING POLICY

Thank you for choosing Bonnie B Bags! This Shipping Policy outlines the terms and conditions related to the shipment and delivery of products purchased from the Bonnie B Bags website (https://bonniebbags.com). By placing an order with us, you agree to comply with the terms and conditions outlined in this policy.​

​

Order Processing Time:

Upon receiving your order, our team will process it within 3 to 5 business days. Processing time includes order verification, item preparation, quality checks, and packaging.

 

Shipping Methods and Carriers:

​​Standard Shipping: Delivery within 7 to 9  business days.

The shipping carrier used for your order will depend on factors such as the shipping method selected, your location, and the weight and size of the package. We partner with reputable shipping carriers to ensure reliable and timely delivery.

 

Shipping Costs:

Shipping costs are calculated based on the weight, dimensions, shipping method, and destination of your order. The shipping cost will be displayed during the checkout process before you confirm your purchase. Additional fees, such as customs duties or import taxes, may apply for international orders and are the responsibility of the recipient.

 

Order Tracking:

Once your order is shipped, you will receive a shipping confirmation email containing a tracking number and instructions on how to track your package. You can also track your order by logging into your account on our website and accessing the Order History section.

 

Delivery Timeframes:

The estimated delivery timeframes provided are based on average delivery times and are not guaranteed. Actual delivery times may vary depending on factors beyond our control, such as weather conditions, customs processing, or unforeseen delays. We will make our best efforts to ensure timely delivery and keep you informed of any significant delays.

 

Delivery Address:

Please ensure that you provide an accurate and complete shipping address during the checkout process. We are not responsible for any delays or misdeliveries resulting from incorrect or incomplete address information provided by the customer.

 

Order Modifications and Cancellations:

Once your order has been placed, modifications or cancellations may not be possible. If you need to make any changes, please contact our customer support team immediately at [Insert Contact Information]. We will do our best to assist you, but we cannot guarantee that changes can be made once the order is in the processing or shipping stage.

 

Lost or Damaged Packages:

In the rare event that your package is lost or damaged during transit, please contact us immediately at [Insert Contact Information]. We will initiate an investigation with the shipping carrier and work towards a resolution. Please note that we are not liable for any lost or damaged packages caused by the shipping carrier.